Shipping policy
Welcome to DazzleBubbly. We are committed to making your shopping experience as simple and convenient as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
1. ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will generally begin processing on the next business day.
Processing times may occasionally take longer during holidays, promotional periods, high-volume sales events, or due to circumstances outside our reasonable control.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.
2. SHIPPING TIMES
Estimated delivery times may vary depending on your location, shipping method, product availability, and the shipping carrier.
Typical delivery times are:
- United States: Approximately 5–10 business days
- Canada: Approximately 7–15 business days
- United Kingdom: Approximately 5–10 business days
- European Union: Approximately 7–15 business days
- Other international destinations: Approximately 10–20 business days
These delivery estimates are provided for guidance only and are not guaranteed.
Actual delivery times may be affected by carrier delays, customs processing, weather conditions, holidays, incorrect addresses, or other circumstances outside our control.
3. SHIPPING COSTS
Shipping charges are calculated and displayed at checkout based on the destination, order details, available shipping methods, and applicable promotions.
From time to time, we may offer free shipping or promotional shipping rates. Any applicable offer will be displayed on our website or at checkout.
4. ORDER TRACKING
When tracking information is available, we will send it to the email address provided during checkout.
Please allow some time for tracking information to become active after the shipping carrier receives and scans your package.
If tracking shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, your building's reception area, and the shipping carrier before contacting us.
If you still cannot locate your package, please contact us at:
5. SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your shipping information before placing an order.
If you provide an incorrect or incomplete address and the package is returned, additional shipping charges may apply for reshipment.
If you notice an address error immediately after placing your order, contact us as soon as possible at info@dazzlebubbly.com. We will try to update the address before the order is shipped, but we cannot guarantee that changes can be made after processing has begun.
6. LOST, STOLEN, OR DAMAGED PACKAGES
Please inspect your package when it arrives.
If your order arrives damaged, defective, or contains the wrong item, contact us as soon as possible at info@dazzlebubbly.com with your order number and, where applicable, photographs of the package and product.
For packages marked as delivered but not received, we may work with the shipping carrier to investigate the delivery.
DazzleBubbly is not responsible for packages that are stolen after being confirmed as delivered by the shipping carrier. However, we will make reasonable efforts to assist you in resolving delivery issues.
7. SHIPPING DELAYS
Delivery dates and estimated shipping times are not guaranteed.
DazzleBubbly is not responsible for delays caused by:
- Shipping carriers
- Customs inspections or processing
- Weather conditions
- Natural disasters
- Public holidays
- Incorrect or incomplete addresses
- Transportation disruptions
- Government restrictions
- High shipping volumes
- Other circumstances beyond our reasonable control
If your package is significantly delayed, please contact us at info@dazzlebubbly.com, and we will do our best to assist you.
8. INTERNATIONAL SHIPPING
We may ship products to selected international destinations.
International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
These charges, when applicable, are generally the responsibility of the customer unless otherwise stated at checkout.
Customs policies vary by country, and DazzleBubbly cannot guarantee how quickly customs authorities will process an international shipment.
9. MULTIPLE ITEMS IN ONE ORDER
If your order contains multiple products, your items may be shipped separately depending on product availability, fulfillment location, inventory, or shipping requirements.
If items are shipped separately, you may receive multiple tracking numbers or separate delivery notifications.
You will not necessarily receive all items in the same package.
10. PRE-ORDERS AND OUT-OF-STOCK PRODUCTS
If a product is identified as a pre-order or has a specific processing time on its product page, that timeframe will apply to the order.
If your order contains both available and pre-order products, items may be shipped separately where appropriate.
Any specific shipping or processing information displayed on a product page will take precedence over the general estimates in this policy.
11. ORDER CANCELLATIONS
If you need to cancel an order, please contact us as soon as possible at info@dazzlebubbly.com.
We will attempt to accommodate cancellation requests before an order is processed or shipped.
Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, you may need to follow our Return & Refund Policy.
12. RETURNED PACKAGES
Packages may be returned to the sender due to reasons such as:
- Incorrect or incomplete shipping address
- Customer refusing delivery
- Failure to collect the package
- Multiple unsuccessful delivery attempts
- Customs-related issues
- Other carrier-related circumstances
If a package is returned to us, please contact info@dazzlebubbly.com.
Additional shipping charges may apply if you request that the order be shipped again.
13. CONTACT US
If you have any questions about shipping or delivery, please contact us:
DazzleBubbly
Website: dazzlebubbly.com
Email: info@dazzlebubbly.com
We are happy to assist you with questions regarding your order, shipping status, tracking information, or delivery concerns.
Thank you for shopping with DazzleBubbly.